Compliance & Disclosures
Bureau for Private Postsecondary Education
Contractors State License Services is a private postsecondary educational institution operating under the oversight of the California Bureau for Private Postsecondary Education. Here is what that means for you as a student.
Our Commitment to Compliance & Transparency
Contractors State License Services (CSLS) is a private postsecondary educational institution operating in California. As such, our school is subject to oversight by the California Bureau for Private Postsecondary Education (BPPE), the state agency responsible for protecting students of private schools across California.
We believe that oversight is a good thing. It holds private schools to clear standards for how they enroll students, what they disclose, and how they handle refunds and complaints, and it gives you an independent agency to turn to if you ever need one.
For 40+ Years, we have helped California tradespeople prepare for the CSLB contractor license exam. Throughout, our commitment has been the same: clear enrollment agreements, honest information about our programs, and a fair process for any concern a student brings to us.
BPPE approval / registration number
[NEEDS: BPPE approval/registration #]
This page is a general disclosure and is provided for transparency. It is not legal advice and does not replace the official disclosures the BPPE requires.
State Oversight
What Is the Bureau for Private Postsecondary Education?
The Bureau for Private Postsecondary Education (BPPE) is the California state agency that oversees private postsecondary educational institutions operating in the state. Its role is to protect students by enforcing standards that private schools must meet, including how they advertise, what they put in writing, and how they treat students.
In practice, the BPPE’s oversight covers areas such as:
- •Written enrollment agreements that spell out your program, costs, and terms before you begin.
- •Clear disclosures so you can make an informed decision about a program.
- •Fair refund practices that are disclosed up front and applied consistently.
- •A complaint process students can use if a concern is not resolved by the school.
You can learn more about the Bureau and its work directly at bppe.ca.gov.
Student Protections
Your Rights as a Student
As a student of a BPPE-regulated institution, you are entitled to a set of basic protections. Here is a high-level summary of what you can expect.
A clear, written agreement
You have the right to receive the terms of your enrollment (including the program, costs, and refund policy) in writing before you begin.
Honest information about your program
You have the right to accurate information about what your program includes and what it is designed to help you accomplish, free of misleading claims.
A fair refund policy
You have the right to a refund policy that is disclosed up front and applied consistently, as required of BPPE-regulated institutions.
To raise concerns and be heard
You have the right to bring a concern or complaint to the school directly, and to escalate it to the BPPE if it is not resolved to your satisfaction.
This is a general summary, not an exhaustive or legal statement of your rights. The official disclosures required by the BPPE govern.
If You Have a Concern
How to File a Complaint
Talk to us first. Most concerns can be resolved quickly when we know about them. Call us at 800-809-6463 and our team will work with you directly.
Escalate to the BPPE if needed. If your concern is not resolved to your satisfaction, you have the right to file a complaint with the California Bureau for Private Postsecondary Education.
Use the official BPPE channels. Complaint instructions and the official form are available on the BPPE website at bppe.ca.gov.
Common Questions
BPPE & Compliance Questions
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